Support

Get help with Groov, manage your data, or request account deletion.

Delete Your Account & Data

You have the right to permanently delete your Groov account and all associated data at any time. This removes everything from our systems: habits, completions, challenge history, settings, and your email address.

⚠️ Deletion is permanent and cannot be undone. Your streak history, challenge progress, and all habit data will be gone forever.

Option 1: Delete in-app (recommended)

  1. 1 Open the Groov app and go to the Settings screen
  2. 2 Tap Delete Account and confirm when prompted
  3. 3 Your account and all data are deleted immediately

Option 2: Email request

If you can't access the app, you can also request deletion by email:

  1. 1 Email beastlyiceking@gmail.com with the subject "Delete My Account"
  2. 2 Include the email address you used to sign up for Groov
  3. 3 We will confirm deletion within 30 days and send you a confirmation email

General Support

For any questions, bugs, or feedback, reach out directly:

Isaac East
beastlyiceking@gmail.com

We typically respond within 5 business days. Please include your device model and iOS version to help us debug faster.

Frequently Asked Questions

How do I turn off habit reminders?

Go to the Settings screen in the app and tap on any habit's notification setting to disable it. You can also turn off all Groov notifications in iOS Settings → Groov → Notifications.

My streak reset incorrectly. What do I do?

Streaks are calculated based on daily completions synced to your account. If you believe your streak was lost in error, email us with your account email and the habit name and we'll investigate.

Is my habit data backed up?

Yes. All your data is securely synced to the cloud via Supabase and will be restored if you reinstall the app and log back in.

Can I use Groov on multiple devices?

Yes. Log in with the same account on any device and your habits, completions, and settings will sync automatically.

How do I export my data?

Email us at beastlyiceking@gmail.com with the subject "Data Export Request" and we'll send you a copy of your data within 30 days.

How do I reset my password?

You can reset your password two ways: from the Settings screen inside the app, or from the login screen by tapping "Forgot password?" and entering your email address. You'll receive a password reset link within a few minutes. Check your spam folder if it doesn't arrive.

Can I delete my account directly in the app?

Yes. Go to Settings → Delete Account in the app to permanently delete your account and all associated data immediately. You can also email us at beastlyiceking@gmail.com with the subject "Delete My Account" if you prefer.